Customer Reviews for HP DeskJet 2855e Wireless Color All-In-One Inkjet Printer, Print, Scan, Copy, Best for Home, 3 Months FREE Ink (588S5A)
41% off of HP DeskJet 2855e Wireless Color All-In-One Inkjet Printer, Print, Scan, Copy, Best for Home, 3 Months FREE Ink (588S5A)
Item # : 24590899
Model # : 588S5A#B1H
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $49.99, Regular price was $84.99, You save 41%
1-hr pickup
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Over 30
2010 reviews
Most helpful positive review
Posted Aug 30, 2022
Make sure you WAIT for the extra code!
When you set up your HP+ account, you have to have Stapes’ additional code, otherwise you’ll only get 6 free months of instant ink, and very well could have to spend an afternoon on the phone with HP to try to get the rest.
Staples really should put that info in their product description prominently, and towards the top so more customers see it.
The printer itself is ...
Staples really should put that info in their product description prominently, and towards the top so more customers see it.
The printer itself is ...
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VS
Most helpful critical review
Posted Nov 11, 2022
Worst printer I have ever owned since 1996
Worst printer I've ever owned - dating back to 1996. I've installed the driver multiple times and have troubleshooted it countless times. I finally got it to print a word doc yesterday and I go to print something today and it won't connect to my network. This printer is absolute garbage. Going to take it to my backyard now and have an office space ceremony and take a ba...
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Staples Customer
Verified Buyer
Posted Apr 6, 2025
Works great.
Right out of the box, instant connection to Wi-Fi and my computer. Set up instructions were easy and clear enough for a child to read. For my purposes, this will be fine. For the most part, the two things that I will be printing are shipping labels and invoice/receipt. If you are planning on printing photo quality images, you probably will want to choose a different dev...
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0up votes 0
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DONNA K.
Verified Buyer
Posted Apr 1, 2025
Great Printer
Easy to set-up & install to my Windows 11 laptop! Great printer, copier, & scanner for the price!
0up votes 0
0down votes 0
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JANET D.
Verified Buyer
Posted Mar 31, 2025
HP DeskJet 2855e printer.
Perfect size for home, easy to set up.
0up votes 0
0down votes 0
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Joan L.
Posted Mar 29, 2025
give wrong information by chat
Unhappy with Staples---asked for advice on chat--was misinformed and mislead--they said this computer would take 63 ink--Wrong--now I have tons of leftover 63 ink --let me return 1 cartridge--chat person should have proper info--
0up votes 0
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Response from Staples :
Hi, If you have any questions or require further assistance please contact Customer Support at 1-800-333-3330 option 3, or via Chat on Staples.com. We'll be happy to look into it for you. ^MS
Staples C., March 31, 2025
FRANCES W.
Verified Buyer
Posted Mar 25, 2025
MyHP Printer makes it easy for me to operate for my needs.
0up votes 0
0down votes 0
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BEVERLY A S.
Verified Buyer
Posted Mar 22, 2025
Will not print - spent an hour on the phone trying to diagnose problem -Nothing worked - I'm going to take it back to Staples - I've spent wasted hours on trying to get it towork.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 19, 2025
Had a hard time getting to Customer Service
I made and error on purchase try to return got nothing in return. Finely gave it to grandson and bought another one that had what I need. Not Happy at all
1up votes 1
0down votes 0
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Response from Staples :
Hi Robin, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., March 21, 2025
SUSAN H.
Verified Buyer
Posted Mar 18, 2025
2885E
Good printer for the cost
0up votes 0
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Staples Customer
Verified Buyer
Posted Mar 17, 2025
Great for home use
0up votes 0
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B. Jose L
Verified Buyer
Posted Mar 16, 2025
Until it Doesn’t
This printer works very well- until it doesn’t. Went on a vacation for 2 weeks. When i came back and used the printer the copy was spotty, faded and incomplete.
Used the “power clean” and ink purge multiple times.
Improved but was never quite acceptable.
Then, it no longer printed. Since the 60-90 day “warranty” was over, took it to a printer repair. They diagnosed ...
Used the “power clean” and ink purge multiple times.
Improved but was never quite acceptable.
Then, it no longer printed. Since the 60-90 day “warranty” was over, took it to a printer repair. They diagnosed ...
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6up votes 6
0down votes 0
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Response from Staples :
Hi, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience. ^BF
Staples C., March 17, 2025
NORMA M B.
Verified Buyer
Posted Mar 6, 2025
COPY FUNCTION DOES NOT WORK & NO HELP TO WORK
HATE THE IDEA OF RETURNING IT. BUT MAY HAVE TO!! PRINT IS FINE.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 5, 2025
Great help from Robert, Store Manager
Works very well, thanks to help from Robert. I brought the printer back to the store because I had some difficulty getting it to work properly with my HP laptop.
Now, no problems, thanks to Robert and his expertise, time and willingness to assist me.
Without him, I would have returned the printer and would not be the satisfied (and happy!) Staples customer that I ...
Now, no problems, thanks to Robert and his expertise, time and willingness to assist me.
Without him, I would have returned the printer and would not be the satisfied (and happy!) Staples customer that I ...
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1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Feb 27, 2025
problems withe install of printer.
Download for Startup using WIFI was a farce. This was nor user friendly at all. I had to return the original purchased Machine after I spent 4 hours trying to get the connection to my computer, and the technician from HP spent two hours trying to use the startup Procedures. I finally was able to get the second machine to connect after I used a work around to hard wir...
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1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Feb 24, 2025
Love the printer but set up was a little complicated
1up votes 1
0down votes 0
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Andrew R.
Verified Buyer
Posted Feb 23, 2025
I got and not working
not working I am try to return it and the sa no
2up votes 2
0down votes 0
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Staples Customer
Verified Buyer
Posted Feb 23, 2025
Excellent
It was the first time buying printer on line. I was very happy with the printer!! Quick easy set up. I was printing the docs I needed in no time. Excellent price and great printer!!!
0up votes 0
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JOHN P.
Verified Buyer
Posted Feb 22, 2025
Most frustrating thing.
These things should come with an instillation disc like they use to. Wouldn't install wireless, still waiting for usb test print maybe tonight.
1up votes 1
0down votes 0
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RAYMOND V.
Verified Buyer
Posted Feb 21, 2025
Happy
I'm happy with the product. I had this for about two weeks now. It meets my need for a printer that I can print from other devices (cell phones and laptops). It was easy to setup. Minor annoyance is the screen doesn't have a back light for viewing. Other than that, no complaints. The price also was a factor in purchasing this.
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Sly J
Reviewed at:
hp.com
Posted Feb 20, 2025
Terrible
Was hard to set up, would not stay online, wouldn’t scan. Returned it after a week. Previous HP printer had no problem.
0up votes 0
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Paul .S
Reviewed at:
hp.com
Posted Feb 16, 2025
individual user
Setup was easy. Didn't even need a password. Performance so far is great
0up votes 0
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