Customer Reviews for Staples Tech Help Plus, Everyday 3 Month Plan
Staples Tech Help Plus, Everyday 3 Month Plan is Online only
Item # : 24597320
Model # : ATHNAD3MTH
- 24/7 expert support setting up your Wi-Fi-enabled device
- Connecting devices to your network, no matter where or when you purchased them
Price is $29.00
Price per unit $9.67/Month
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Over 30
70 reviews
Most helpful positive review
Posted Aug 30, 2024
Quick and helpful
I used the tech help to help my elderly parents set up their new iPad. The representative was incredibly helpful and was patient with my parents. I can’t remember his name but he was fantastic. He took his time and explained each step of the way. My parents now feel more confident and comfortable using their iPad. I am really appreciative to the stellar program for the ...
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Most helpful critical review
Posted Mar 12, 2025
Staples Tech Support.
I don’t need it, nor do I want it. You haven’t sent me the download code , so why can’t it be removed?
julian m.
Posted Mar 14, 2025
Great Tech Support (Baseline Rd, Sherwood Park)
Raimeet and Jamshed were knowledgeable, calm, cheerful and helpful. Buying a new phone, updating my cell provider contract, transferring data from the old one and choosing accessories was smooth and easy. I will be back!
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Response from Staples :
Hi Julian, thanks for replying to our product review request. We appreciate you taking to time to let us know about your experience! ^BF
Staples C., March 17, 2025
Lynn W.
Posted Feb 15, 2025
The Best Customer Service
I went today to Staples in Verona.New Jersey to print something that i couldn't print on my Printer .Marc Sherman at store 0573 suggested that i bring in the printer. I did and Marc was not only incredible but he is the nicest man and so helpful and patient.
I have NEVER gotten better customer service. He is the BEST.
I have NEVER gotten better customer service. He is the BEST.
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Aug 30, 2024
Quick and helpful
I used the tech help to help my elderly parents set up their new iPad. The representative was incredibly helpful and was patient with my parents. I can’t remember his name but he was fantastic. He took his time and explained each step of the way. My parents now feel more confident and comfortable using their iPad. I am really appreciative to the stellar program for the ...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jul 26, 2024
Friendly and patient
Overall the Staples Tech Help Plus support plan is easy - simply call for help and someone will walk through the issue. We first called for help setting up a baby monitor that used to work but for some reason we had trouble setting it up for baby #2. The support person was friendly, helpful, patient, and had a good sense of humor! In a situation like troubleshooting gli...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jul 24, 2024
Great way to get quick help with Tech Issues
My Mac computer was running so slow and I knew that my internet speed was excellent so I was really worried that my computer was almost a gonner! Luckily, I got the Staples Tech Help as part of the Stellar Product Testing Panel and it was just the computer TLC I needed. Getting to a support tech was quick and he ran me through the tests on my internet, RAM and all sor...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jul 16, 2024
Pleasantly Pleased
Originally I had called in because I had received this service through the Stellar Product Testing Panel. The person I spoke with refused me service because they said that my information was not on the list of approved people with this. Totally understandable. A month later I was asked to try again, not expecting much since it had mostly been a pain up until that poi...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jul 12, 2024
Easy to use
Easy to use but extremely user friendly. I also think there are so many options now in regards to receiving technical support, this may not be the best out there. I did receive this product as part of the stellar product testing panel.
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jul 10, 2024
The tech support you need
I received a free trial of Tech Help Plus as part of the Stellar Product Testing Panel and it was wonderful. I am somewhat good with technological but sometimes can get frustrated when things aren't working or doing what I need them to do. I was able to use this service when my husband (who normally helps me) was not around and it was perfect! Our ring camera had neede...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jul 5, 2024
Nice service but does not beat OEM service
I received an opportunity to try Tech Help Plus through Stellar Product Test Panel. I have a home full of tech devices and wanted to try a service that allows me to troubleshoot any issues I run into, and that can be often due the quantity I have. I called Tech Help Plus for help with my kids' smartwatches that are showing the incorrect geolocation on my parent app. I w...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 27, 2024
So Helpful
I used the Staples Tech Help recently to assist me with setting up the Alexa setting on my Facebook Portal that was no longer working. We've had the device for 5 years and the tech support person I spoke to was not familiar with it but after a brief 2 minute hold he was able to walk me through the steps to get it working again and my household couldn't be more grateful....
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 27, 2024
Staples Tech Help Plus Support Review
I used the Staples Tech Help Plus support plan for service to troubleshoot some issues with one of my children's tablets. We had been having problems with it freezing up while using apps or just using the tablet interface. The tech expert was very helpful. First we walked through making sure the tablet had the most recent software updates, then we found that the issu...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 26, 2024
Awesome to have if you struggle with new tech
This service is awesome in a pinch, when you have just a few moments to diagnose a problem and fix it. It was also especially helpful when scouring message board threads did nothing to help with my device issues (my usual way of solving problems). I was given a membership through the Stellar Review Panel, and I was skeptical as to how often I would use this. I’m not tec...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 26, 2024
Staples Tech Help
Staples Tech Help was helpful and well as patient. I didn't feel rushed and I appreciated that. When I spoke to the agent for tech help, I felt guided and not belittled. I was assured of my tech issues and that they would be fixed. The device I had issues with was my garage door opener. I am confident my issues were resolved. I like that I can call 24/7. I appreciate th...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 26, 2024
This service is amazing
Overall I am ecstatic about the Staples Tech Help Plus support plan. I had trouble with the WiFi in my home and the tech experts helped resolve my issue quickly and provided tips to make my connection stronger.
The experts were friendly and took the time to take understand my issue while also walking me through the resolution.
I love the flexible hours for the team. ...
The experts were friendly and took the time to take understand my issue while also walking me through the resolution.
I love the flexible hours for the team. ...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 26, 2024
Helpful Tool
Thanks to the Stellar Product Testing Panel for providing me with this technology service.
I was able to use the Staples Tech Help Support plan to help me troubleshoot my wireless connection on my printer. I had already had the printer set up successfully to print when connected via a wired connection, but the wireless function was having trouble. The Tech experts were...
I was able to use the Staples Tech Help Support plan to help me troubleshoot my wireless connection on my printer. I had already had the printer set up successfully to print when connected via a wired connection, but the wireless function was having trouble. The Tech experts were...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 26, 2024
Pleasant Results
I was recently given this service in exchange for a review from Stellar Product Panel. I was excited to test out Asurion for help with setting up some new devices. When you first purchase you are required to register your support plan. The first tech expert I woke to wasn’t extremely helpful, but was able to transfer me to the correct team to get the support plan regist...
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Response from Staples :
Hi , thanks for replying to our product review request. I have received your feedback, and have shared this information with our Merchandising Team. I appreciate you taking to time to let us know about your experience, and hope that you have a great day! ^MS
Staples C., June 27, 2024
Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 26, 2024
Great service to have if you struggle with tech
I had an overall positive experience with Staples Tech Help Plus subscription I received as part of the Stellar Product Testing Panel. I contacted them about two separate issues. The first was regarding my music library not working correctly on my laptop. The tech I spoke with was very empathetic and tried, but we couldn’t resolve the issue. Tech support from the laptop...
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Response from Staples :
Hi , thanks for replying to our product review request. I have received your feedback, and have shared this information with our Merchandising Team. I appreciate you taking to time to let us know about your experience, and hope that you have a great day! ^MS
Staples C., June 27, 2024
Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 26, 2024
Tech help
Thanks to the Stellar Product Testing Panel for providing me with this technology service. My overall impression with this product is that it is a genius service, and I don’t know how I ever lived without it prior. All the tech experts were very helpful and knowledgeable. Setting up new products in your home can be stressful as things don’t always sync and connect with...
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Staples Customer
This reviewer received a free product or coupon in exchange for an unbiased review of the product
Posted Jun 25, 2024
Staples Tech Help Plus Support Plan
My overall impression of the Staples Tech Help Plus support plan is overwhelmingly positive. As someone who relies heavily on technology for both work and personal use, having a dependable support system is crucial. When I received the product as part ofd the Stellar Product Testing Panel and I was pleasantly surprised with the comprehensive support this plan offers use...
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Staples Customer
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Posted Jun 25, 2024
Good tech support
The tech support was good for my use on the Alexa set up. I called the number the first time, and the woman couldn't hear me. I called again and they could hear me. I told him what I needed help with and he walked me through the steps. It as easy and fast - he was very courteous. This services was provided to me by the Stellar Product Testing Panel.
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