Customer Reviews for Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
20% off of Epson EcoTank ET-3850 Refurbished, Wireless, All-in-One Supertank Printer
Item # : 24617499
Model # : C11CJ61201-N
Cartridge type
Ink
Max Paper Size
8.5" x 14" Legal
Output Type
Color
Functionality
All-In-One
Price is $159.99, Regular price was $199.99, You save 20%
1-hr pickup
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48 reviews
Most helpful positive review
Posted Oct 11, 2024
Best inkjet printers, bar none
I've had the Ecotank ET3850 for about a month. It was quite easy to set up, and the print quality is excellent. Perhaps best of all, the genuine Epson ink for it is ink sold at a remarkably low prices, without needing any ridiculous "subscription". That makes the cost per page less than 1/8 that of my old inkjet printer. I switched to Epson Ecotank from another major br...
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VS
Most helpful critical review
Posted Apr 2, 2025
Refurbished
Anything refurbished already has a previous issue. Returned it. Never buy another persons headache.
DAVID S.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Apr 25, 2025
I didn't need a printer. I needed printing.
0up votes 0
1down votes 1
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JAMES F.
Verified Buyer
Posted Apr 24, 2025
Great value
I was able to get the printer I was looking for and the refurbished unit was as good as brand new. Very satisfied.
1up votes 1
0down votes 0
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Staples Customer
Verified Buyer
Posted Apr 21, 2025
Very nice for home use
I gave this 4 stars instead of 5 stars because when I printed on 8.5 x 14 I had to jump through a few hoops. I don't know (yet) how to enable it to automatically switch between the two standard sizes. My home/office printer recently died and now that I'm retired I don't need all that office functionality. This is very nice for home use and I believe it prints much fa...
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1up votes 1
0down votes 0
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STEVE C.
Verified Buyer
Posted Apr 2, 2025
So far, so good
This is an upgrade from the prior ET-2850. Refurbished it appears and functions like new. Having an Ethernet port is an asset. The ET -2850 doesn’t have one. When the WiFi failed in it only the USB printer port connection remained, marooning AirPrint devices.
0up votes 0
0down votes 0
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Staples Customer
Verified Buyer
Posted Mar 28, 2025
advertizing
It was unclear that the unit was refurbished. This was definately false advertizing.
2up votes 2
0down votes 0
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Response from Staples :
Hi JOHN R., we are sorry to hear you are having issues with your Epson printer. Your ET-3850 includes free technical telephone support for the life of your product. Our Epson Support Team would be happy to help you and can be reached at (562) 276-4382; Hours: Monday – Friday, 7 a.m. to 4 p.m. (PT). Sincerely, Jacob – The Epson Team.
Jacob Reeb, April 2, 2025
SANDY A.
Verified Buyer
Posted Mar 21, 2025
Awesome and Reliable!
I purchased this ET-3850 printer because I needed a backup of my backup. I love the Epson printers as they are so reliable, sturdy, and the prints come out very vibrant. The wi-fi connection is very reliable and steady too.
1up votes 1
0down votes 0
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ROBERT L.
Verified Buyer
Posted Mar 19, 2025
So far so good
The install was a little tedious but once we started printing, it has been quite productive. It prints well. The ink levels are still quite high with over 300 pages printed so far. I am glad I made the purchase.
2up votes 2
0down votes 0
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Gwen01
Reviewed at:
Epson
Posted Mar 6, 2025
Ecotank lasts forever
This is my second ecotank. I am happy with it.
1up votes 1
0down votes 0
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jimd2k
Reviewed at:
Epson
Posted Mar 6, 2025
Epson Ecotank ET-3850
Nice printer. Just like new. Great printing so far. So far, very satisfied. Recommended.
1up votes 1
0down votes 0
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Sden
Reviewed at:
Epson
Posted Mar 6, 2025
I LOVE this printer.
I love this printer! Saves me so much money. I am never going back to anything else. The tanks are amazing, it's fast for an inkject and I love all the features.
2up votes 2
0down votes 0
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BRITTANY B.
Verified Buyer
Posted Mar 1, 2025
So far it's okay.
Had some issues with errors when printing large documents 200+ pages. I don't like how it keeps asking me about refilling the tanks. This happens almost after every print.
2up votes 2
0down votes 0
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Cass H.
Posted Feb 22, 2025
does not keep wi-fi conection!
Well over the last 3 weeks I have had to use the espon software to reconnect the product to our home Wi-Fi. I have called several times to epson customer service. as I have to reconnect everyday now just to get it to print. Now past the return window at Staples. I just need it to work! So disappointed in this product.
2up votes 2
0down votes 0
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Response from Staples :
Hi, Thanks for reaching out to us about this. I'm sorry to hear you're dissatisfied with your Epson printer. I've received your feedback and have forwarded your comments as a suggestion for future improvement. ^MS
Staples C., February 24, 2025
Erieaudit
Reviewed at:
Epson
Posted Feb 1, 2025
Look to HP
Very disappointed. Paper jams in document feeder with just 1 piece of paper.
VERY slow printing. long pauses between pages and printing on the reverse side.
Noisy when printing.
VERY slow printing. long pauses between pages and printing on the reverse side.
Noisy when printing.
4up votes 4
1down votes 1
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JONATHON N.
Verified Buyer
Reviewed at:
Staples Advantage
Posted Jan 27, 2025
Printer scanner
This Epson is absolutely perfect it works with that questions fast and easy to use perfect for what I was looking for.
1up votes 1
0down votes 0
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ABitUnhappy
Reviewed at:
Epson
Posted Jan 26, 2025
Doesn't connect to Wi-Fi
Avoid: doesn't connect to the Wi-Fi (after it worked a month). Error code (202620) isn't anywhere on the website. Fortunately, the wire works...so far. Yes, it's sitting next to the router, which I even restarted.
2up votes 2
0down votes 0
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AmiM
Posted Dec 22, 2024
Decent printer but some drawbacks
Pros: ink is cheap and lasts forever. It prints regular documents and pictures very well. It’s a decent option for general printing in a small business or at home. It does have a flatbed scanner and 1 side ADF scanning. It prints in card stock pretty well.
You should know before you buy this priner that if you want to scan and copy a page on 2-sided with ADF so that i...
You should know before you buy this priner that if you want to scan and copy a page on 2-sided with ADF so that i...
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11up votes 11
0down votes 0
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Piggie
Posted Dec 22, 2024
Nice Printer for Price
Easy setup and has been working great. PDF and OCR with scanning software is a nice feature. The only issue I had was getting some ink on my hand when installing. But other than that- its been great.
3up votes 3
0down votes 0
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Ms MossWP
Reviewed at:
Epson
Posted Dec 4, 2024
WHY IS CONNECTING SOOOOOO DIFFICULT!!!!!
I was excited about getting this printer with all the features, but became extremely frustrated with attempting to connect it wirelessly to my computer. It does not come with a cord to connect directly connect to the computer or a disk to put the driver on the computer. You have to download them from the Epson site. This has been one of the worst experiences I've had wi...
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1up votes 1
5down votes 5
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Lawman
Reviewed at:
Epson
Posted Oct 11, 2024
I regretted having bought it!
Disappointing. Epson has a download driver that is not current. A disc to down load a workable driver was not included. Customer Service passed me off to a third party who eventually got me onto a site where I could download a driver. The person tried to sort out the problem, no luck at the time. The next morning I checked my application files, a there was a recent down...
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2up votes 2
7down votes 7
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Eric Smith
Reviewed at:
Epson
Posted Oct 11, 2024
Best inkjet printers, bar none
I've had the Ecotank ET3850 for about a month. It was quite easy to set up, and the print quality is excellent. Perhaps best of all, the genuine Epson ink for it is ink sold at a remarkably low prices, without needing any ridiculous "subscription". That makes the cost per page less than 1/8 that of my old inkjet printer. I switched to Epson Ecotank from another major br...
Read full review
4up votes 4
0down votes 0
Report