Warranty & Recall Info

How can I obtain manufacturer's product warranty information?

To obtain warranty information for applicable products please write to:

Product Warranty Request
c/o Customer Service 6E
500 Staples Drive
Framingham, MA 01701

Please include the product name, manufacturer, model number or Staples' item number as well as your return mailing address.

How can I obtain recall information?

The products identified below are subject to recall in the United States. The recall information provided here is based on manufacturers' and regulatory agencies' press releases that involve product previously sold through Staples or staples.com. Information on each recalled product, and the steps you should take if you own such a product, are also set forth in more detail below.

For products recalled through the U.S.Consumer Product Safety Commission you may visit the CPSC website at www.cpsc.gov for additional information or call the CPSC recall consumer hotline at 1–800–638–2772.

For products recalled through the U.S. Food and Drug Administration you may visit the FDA website at www.fda.gov for additional information or call the FDA at 1–888–INFO–FDA.

Recalled Products previously offered for sale by Staples or staples.com:

• Kellogg Peanut Butter Crackers (Added 2/2/09)
• Crunch Time™ pistachio product (Added 4/20/09)
• HP Notebook computer batteries (Added 5/20/09)